Can the agent integrate with proprietary systems?

Yes. Depending on the project, we connect the agent to APIs, CRMs, ERPs, documents, internal bases, and systems used by the operation.

Does this type of project work for any company?

It makes more sense for companies with specific processes, multiple systems, or needs that go beyond ready-made flows.

Can the agent execute tasks beyond support?

Yes. Depending on the project structure, it can consult information, support internal processes, follow specific rules, and automate operational routines.

Does the project evolve after delivery?

Yes. Custom agents include continuous monitoring to improve adherence, performance, productivity, and conversion.

What is the difference from a common agent?

The custom agent is designed for your operational reality. It can follow your own rules, integrate specific systems, and act with much more context.

Tailored agents

Custom agents for operations that need more than a ready-made flow.

We create tailored AI agents for companies that need to integrate systems, automate specific processes, and operate with real business context.

Custom integrationsSpecific rulesContinuous monitoring

I want a custom agent

When a ready-made flow is not enough

This is where engineering meets the business.

Many companies can automate part of support. When the operation involves specific rules, documents, internal systems, and multiple stages, a ready-made flow is no longer enough.

Ready-made flow

Limited replies
Low adherence
Little integration
Stuck in complex scenarios

Wapzi custom agent

Tailored logic
Real integrations
Operational context
More autonomy and productivity

Capabilities

Far beyond answering messages.

Depending on the project, the agent combines service, data lookup, document reading, task execution, and specific automation to support sales, support, operations, and internal processes.

Query systems and internal knowledge bases

The agent checks CRM, ERP, calendars, APIs, and documents to respond or execute actions with real context.

Automate specific processes

We create custom logic for tasks that do not fit generic flows or common automation.

Execute actions inside your funnel

The agent can follow commercial stages, qualify leads, register information, and support opportunity progress.

Apply your company's methodology

Flows, criteria, language, priorities, and operational rules can be configured according to your reality.

Read documents and interpret context

Your agent can consult internal materials, structured content, documents, and specific information to answer more precisely.

Support teams and reduce rework

More agility for the operation, fewer repetitive tasks, and more organization in daily work.

Custom integrations

The agent at the center of your operational architecture.

We connect the agent to your systems, APIs, and internal bases so it does not operate in the dark.

Structured project

It is not off the shelf. It is a structured project for your reality.

Not every company needs the same type of agent. At Wapzi, custom agents are built according to the real business context.

Real context

The agent is born from the company's real routine, with rules, priorities, and operational context.

Tailored logic

Flows, integrations, and actions are designed for your operation's process, not to fit a template.

Continuous evolution

After delivery, the project keeps being refined to improve adherence, performance, and results.

Custom project

How a custom project works at Wapzi

Understanding the operation

We map the process, systems, goals, and scenarios where the agent should operate.

Defining the agent logic

We structure flows, rules, integrations, and actions according to the company's reality.

Development and configuration

We build the agent based on the defined project.

Testing and refinement

We validate behavior, adjust operational adherence, and improve the experience.

Continuous monitoring

We monitor project evolution to improve productivity, performance, and conversion.

Next step

If your operation needs more than a ready-made flow, creating a tailored agent makes more sense.

Wapzi develops custom agents for companies that need to automate real processes, integrate systems, and operate with more context, precision, and productivity.

Talk to the Wapzi team

FAQ